Welcome to the ContentMX Help Desk!

Here you will find the Users Guide, new feature updates and announcements, answers to your questions and the ability to share your feature suggestions with us.
You can also submit a request or send us an email at support@butterflypublisher.com.

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ContentMX April 7, 2014 Announcements

New and Improved Content Sources

In this release, we have added some additional functionality to the content dashboard. This includes new ways to retrieve content and new types of content to choose from. 

Include Vimeo Channels and Groups

The Vimeo source allows the high quality videos found on Vimeo to be selected and published. The content can come from any user, group, album or channel available on Vimeo.

To configure the Vimeo source, simply copy and paste the web address (URL) of the user, group, album, or channel into the input field. Alternatively, you can enter the user, group, album or channel name and the system will look for and display any matching content.

YouTube Channels and Keyword Search

To connect to a YouTube channel, select the Channel radio button and either enter the channel name or copy and paste the web address (URL) of the channel into the input field.

To search for YouTube videos by keyword, select the Search radio button and enter the keyword(s) in the input field. This will retrieve the list of videos that match.

View Twitter Lists

When defining a Twitter Feed Source there are three options. You can obtain the feed of a particular person that you follow, specify the feed for a particular Twitter user (whether or not you follow them), or display the aggregated feed that comes from a Twitter list.

Select the radio button corresponding to the option you would like to use when defining the source. When you choose a Twitter List, the system will retrieve the lists that are accessible to the account.

Edmunds Articles

Edmunds is a well-known resource for the automotive industry. They provide great data, reviews and advice relating to specific makes and models of cars on a range of interesting topics. Topics include:

  • Auto Finance
  • Awards
  • Best Cars Lists
  • Car News
  • Car Buying
  • Car Leasing
  • Car Technology
  • Driving
  • Editor Reviews
  • Extended Warranties
  • Fuel Economy
  • How-to Advice
  • Insurance
  • Maintenance & Repair
  • Road Tests
  • Selling
  • Top 10 Lists
  • Vehicle Safety
  • Warranties

Remember and Recover Feature

When you are working to create and/or edit a content item, the system will periodically store your content in a temporary buffer. This feature enables users to work comfortably while composing and modifying content. If the browser or computer crashes or there is a connection disruption before you click the Post or Save button, the stored content will remain and can be reloaded at a later time.

The recovery process runs approximately every 10 seconds while content is being changed. If a problem occurs, re-enter the application and return to the screen where the content was originally entered. If the system had the chance to store the content, you will see a notification at the top of the item entry form indicating you have unsaved information.

To reload the entry form with the remembered content, click the Reload button. If you do not need to recover this content, click the Forget button to clear out the buffer and remove the alert.

NOTE: There are a few common circumstances that can trigger the “Unsaved Information” alert. This can easily occur if two or more people are logged into the same account under the same username. It can also occur if you start editing content and then open a new browser tab or window to continue working without having closed the prior window.

ContentMX December 9, 2013 Announcements

The Publisher Mobile App

Great content is all around you and our Publisher mobile app is the ideal way to capture it. Photos are one of the best methods for engaging people on social networks and through blogs and newsletters. The Publisher app lets you immediately take a picture on your phone (or use an existing one), add a short status to go with it, and then post it to your account. Your configuration will determine if the photo is posted immediately to all of the destinations you define, or held for review prior to publishing. The submitted photo is then included in your media library for future use in newsletters and on your website.

Install the App

The Publisher App works on both iOS and Android devices (phones and tablets). To locate and download the App you can use one of the download links: 

iTunes for iOS devices:


Google Play for Android devices:


Or, just search “ContentMX Publisher” in the App Store.

Connect the App to Your Account

When you run the mobile App for the first time, you will be asked to log in to your account to authorize the connection. You will only need to do this once. Enter the same username and password you use to access your account.

Once you enter your credentials, the app is ready to go. However, if you are the first user to connect the app to your account you will need to define a posting profile.

Configure the Posting Profile


Once you authorize and connect the app for the first time, go back to your desktop browser to view your account (and log in if needed). When you refresh the page you should see a pop-up window that will ask you to add a Posting Profile.  This profile indicates what networks will be selected when an item from the mobile app is posted. It can also determine the default settings for these items such as the status, tags, and scheduling. If a Posting Profile has been previously created or was created by another user, you will not be asked to define the profile again.


One common configuration is to have all pictures submitted from the mobile app reviewed before they published. This is done by setting the default message status in the profile to “Pending”.  


Using the Publisher App

The Publisher App is easy to use with these quick steps:

  1. Enter a short status message, and then click the Take Picture or Choose Existing buttons to obtain a photo you would like to attach to this message. Once selected, you will see a preview of the picture along with the message.
  1. When you are ready, click the Post button to submit your content to your online account where the posting profile will determine what happens next.


Organize Content Source Panels into Folders

Your content dashboard can hold a large number of content panels. Each content panel is configured as a separate source of valuable information for your business. These content panels can be easily stacked on top of each other within a column, and multiple columns of content panels can be viewed across the page. Tags can be assigned to the content sources and tag filters can be used to display only the panels that include these tags.

In addition to all of this, content panels can be organized into multiple folders that make it easier to navigate and find content panels.  

Displaying the Folders Area

The folders are hidden by default when you first view the Content Dashboard. To open and use the folders, click the Show Folders button on the left side of the dashboard.


Adding, Renaming, and Deleting a Folder

When you view the folders you will see that all of your current content source panels are contained in the Default folder. You can rename this folder (by clicking the pencil icon at the right) but you will not be able to delete it.

To add a new folder, click the + New Folder button. You will see a new Untitled folder added to the folder list. Click the pencil icon on the right side to change the folder name. Type the name and press Enter to save it.

To move a content panel into a folder, click and drag the title bar of the panel into the folder tab along the left side of the dashboard. The panel will disappear from the currently selected folder, and will appear when you click the new folder name to select it and display its contents.

A folder can only be deleted if it is empty. To delete a folder, first delete any of the source panels it contains or move any sources within that folder to other folders. Note: if any panels within the folder are hidden (due to filtering, etc), you will be unable to delete the folder until these folders are displayed and removed from the folder. The topmost default folder can never be deleted.

Once you start using folders, they will be displayed by default each time you visit the content dashboard. To close the folders area, click the Hide Folders button along the left side of the dashboard.

ContentMX October 27, 2013 Announcements

Post to LinkedIn Company Pages

We are excited that LinkedIn has opened its API to allow items to be posted to any company page that you manage.

Items are posted to a company page in the same way that they can be posted to a profile or group. First, you must define a new network connection to the page.

Click the green plus icon to manage your network connections. Then, click the LinkedIn icon to create a new connection. You will now see these three options:

  • Connect to a Personal Profile
  • Connect to a Group
  • Connect to a Company Page

Click the Connect to a Company Page button. If this is your first time making this connection, you will see a pop-up window provided by LinkedIn that will ask you to login to your LinkedIn account and grant the listed permissions. Once this step is completed, a list of the Company Pages that you manage will be displayed. Select the page and then click Confirm to complete the connection.

You can now post items to your company page in the same way items are posted to other types of networks. Just select the network from the list when posting an item.

Discover new content feeds with RSS Search


This feature will help you discover new RSS feeds on the web that pertain to your favorite topics. You can search for keywords found in the RSS feeds from blogs, news websites, podcasts and more. The top 10 matching feeds will be returned. You can then view any of the content from these feeds, or set the feed as an RSS Feed Source with one click.

The main difference between locating content with an RSS Search vs. a Google or Bing search is that this search is specifically looking for valid RSS content feeds and not web pages. Once feeds are located, you can then click to view the full feed and pick content from there.

To add an RSS Search Source, click the icon in the button bar (under the View Sources tab). You will then be asked for a search term that will be used to find the appropriate feeds.

When an RSS Search Source is opened in the content dashboard, the top 10 matching feeds will be returned. (This is the maximum number of feeds that can be found since this is the limit defined by the Google Feed Search service being used.)

To view the items contained in any feed, click the View the Feed button. A pop-up will appear containing the items provided in the feed. If it is possible to retrieve more items, you will see a small arrow icon at the top of the feed that you can click. To select and publish any item from the feed, click the Select button.

If you like the content of a particular feed and would like to use it as a regular source of content, click the Set as Source button. This will immediately take this RSS feed and create a new RSS Feed Source that will appear in your dashboard.

Facebook Content Targeting

This feature let’s you refine who will see the items you post to your Facebook Page through a particular network connection. For instance, you can target fans in California with one message and fans in New York with another. The fans in New York would not see the message targeted for California and vice versa. If you plan to post content to different types of audiences, it is possible to define more than one Facebook connection to the same page, but with different targeting parameters. 

Content targeting is defined through the setup of each Facebook network. These options can be set when you edit an existing Facebook connection. 


Targeting Options

There are two different types of content targeting that are provided by Facebook: Limit Your Audience and Feed Targeting. The method you end up using is decided by the type of targeting parameters you specify. For example, you are “Limiting Your Audience” if you are targeting people by country, region, city or language spoken and you are “Feed Targeting” if you are targeting people by gender or relationship status. 

Limit Your Audience

When you choose one of the options for limiting your audience, your page post will only show up in the News Feed or on your Page for people in the location(s) you choose or for people who speak the language(s) you specify. Even if people share your Page's post with their friends, only friends in the audience you choose for the post will be able to see it.

A targeting location is specified by selecting a country, and then a region or the name of a city within that country. To select a country, start typing the name of the country (slowly). You should see a list appear of the valid country names that match what you have started to type. Select the country from this list and then it will appear as a tag within the selection field. You can then start typing additional country names to add them to the list.

If you select a single country, you will then be able to select a specific region within that country OR a city from that country (you can cannot select using both). To make this selection, click into the Region field and start typing or choose a region from the drop-down list that appears. For instance, if you select United States as the country, you can pick one or more States from the region list. If you select Canada, you can pick one or more Provinces from the list.  

Alternatively, you can specify one or more cities that you would like to target. To select a city, start typing the name into the City field. You should see a list of the valid city names that match what you have started to type. Select the city from this list and then it will appear as a tag within the field. You can then start typing additional city names to add them to the list. To remove a selection, move the cursor to the end of the tag and press Backspace to clear it.

You may also want to target content by the language that people speak. For example, to target Spanish speakers, click into the Language(s) field and start typing Spanish. Select Spanish from the drop down list to make your selection. Then, only people who speak spanish will see the items you post to this network.

Feed Targeting

You can target your posts by gender or relationship status using Feed Targeting. to your posts These items will be displayed in News Feeds to only the people that match the criteria. However, unlike limiting your audience, these posts will still be visible to anyone who visits your Page regardless of their gender or relationship status.

To specify a Gender or Relationship Status, click into the field and you will see a drop-down list of possible settings.

ContentMX February 19, 2013 Announcements

The One-Click Automatic Scheduler

The automatic scheduling feature makes it easy to spread out your posts over time. When an item is automatically scheduled the system will pick the next best time for the content to be published.

For example, suppose you have five items to post. You create and publish all of them using the automatic scheduler at around 10AM on Monday morning. Using the default automatic scheduler configuration, the system would schedule the first item to be posted at 11AM, the second at 2PM, the third at 5PM and the fourth at  9AM on Tuesday. 

Enabling the Automatic Scheduling Feature

To post an item using the automatic scheduler, simply check the box labeled "Schedule Automatically" next to the Post button. The button label will change to "Schedule" and the next available time slot will be displayed.

Once an item has been posted with the automatic scheduler enabled, the system will remember your setting. All subsequent items will be automatically scheduled when you click the Schedule button.

To override the automatic schedule, just de-select the "Schedule Automatically" check box when you post an item. Once you disable this function, the Publish On... settings will re-appear.

Changing the Automatic Schedule Configuration

The default automatic schedule configuration includes four sending times each day throughout the week. This means items can be posted on any day and at the following times within your local time zone: 9AM, 11AM, 2PM, 5PM. 

If you do not like these times, you can easily change them or add new ones. To make these changes, go to the Settings tab and in the Account section you will see the Manage Automatic Schedule button. Once you have access to this page, you can select the Posting Days and the Posting Times. To add a new posting time, click the Add Posting Time button. To remove a posting time, click the X icon next to it.

NOTE: When you modify the Posting Times through this page, any previous items that were automatically scheduled will have a new schedule.

ContentMX July 3, 2012 Announcements

We are excited to announce that you can now connect your Butterfly Publisher account to HubSpot. For those of you who are using HubSpot to manage your web site this is a great way to get your content posted to your HubSpot blog. It is also a great way to send your Social Newsletter (i.e., social digest) to your HubSpot lead list. This closes the loop between your social activities, your web site, your blog, and your contacts!

Please contact us if you would like to know more about this HubSpot connection.